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Technical Certification → iPECS Cloud Specialist Training Modules

iPECS Cloud Specialist Version 6 - Module 5: Customer Manager Portal - Groups


Description
In the fifth module, we will focus on the Groups section of the Customer Manager Portal.
Content
  • Pick Up Group
  • Pick Up Group - Questions
  • Paging Group
  • Paging Group - Questions
  • Hunt Groups
  • Hunt Groups - Questions
  • ACD Groups - Part 1
  • ACD Groups - Part 2
  • ACD Group - Questions
Completion rules
  • All units must be completed
Prerequisites
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