Technical Certification → iPECS Cloud Specialist Training Modules

iPECS Cloud Specialist Version 6 - Module 6: Customer Manager Portal - Call Manager


Description
In the sixth module, we will focus on the Call Manager section of the Customer Manager Portal.
Content
  • Auto Attendant
  • Auto Attendant - Questions
  • Conference Room
  • Conference Room - Questions
  • Shared Line
  • Shared Line - Questions
  • Group Voicemail using Shared Line
  • Group Voicemail using Shared Line - Questions
  • Hot desk
  • Hot Desk - Question
  • Switch Board + Quick Code on Busy
  • Switch Board + Quick Code on Busy - Questions
  • DDI Summary
  • DDI Summary - Questions
  • Call Recording
  • Call Recording - Questions
  • Recording Group
  • Recording Group - Questions
  • Executive Group
  • Executive Group - Questions
Completion rules
  • All units must be completed
Prerequisites